Keeping an airline's schedule on track when their aircraft was grounded
A low-cost carrier asked Air Charter Service to help them lease an aircraft for five days to cover a grounded aircraft that had been struck by a flock of birds.
The aircraft was urgently needed with just three hours’ notice to prevent delays to the airline’s schedule, so we sprung into action to find a suitable solution fast.
我们的解决方案
路线: Europe > North Africa/Mediterranean
飞机: 波音b737 - 800
Our specialist team worked late into the evening 和 sourced a 波音b737 - 800 within hours of the enquiry coming in. The aircraft was located near the operator’s base 和 could be ready to position fully crewed with just 90 minutes’ notice, minimising disruption to their flight schedule despite the last-minute nature of the request.
更精细的细节
市场优势: We’ve built strong relationships with an unrivalled network of partner airlines, which allowed us to quickly secure a cost-effective solution.
无与伦比的联系人: The overwhelmed client also asked us to arrange the crew’s hotel accommodation 和 air travel. Our dedicated travel department quickly confirmed hotel bookings 和 transfers, relieving the strain on the client’s operations team 和 leaving them extremely satisfied with our overall service recovery.